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Regulatory Information

QRL Financial Services is a division of First Federal Bank, which is regulated by the Office of the Comptroller of the Currency.

Office of the Comptroller of the Currency
Customer Assistant Unit
1301 McKinney Street, Suite 3450
Houston, TX 77010
P: (800) 613-6743
Have a complaint?

Have you had an interaction with QRL Financial Services that you feel could have gone better? We want to understand what happened. QRL Financial Services is committed to be the best at serving our customers, and we want to be sure that your concerns are addressed.

Call (888) 766-4734. We're available Monday through Friday from 8 am to 5 pm CT.

Mail us at:
First Federal Bank
4705 W US Highway 90
Lake City, FL 32055

Or, use this form to contact us.